Our Depth of Expertise Makes us Unique

In our Principal Program you will find a dynamic mix of deep experience. Whether it’s Data Analytics, Program/Project Management and Delivery, Customer Experience or Change Management. We’ve worked hard to cultivate a team of professionals who are able to step into any environment and make an immediate impact. Our Principals are based all over the United States giving us the ability to work across all times zones as well as allowing us to work together according to your needs.

We would like to introduce you to them….

Dan Divinski
Principal, Project Management 

With a career spanning 20+ years working for global companies, Scott has a passion for enabling client success creating ROI from investments in data analytics people, process and technology focused on enabling digital transformation, superior customer experience and operational excellence.

Delivering strategies and solutions across industries and four continents he brings a unique set of strengths grounded in years of hands-on experience in customer journey mapping, data strategy and architecture, machine learning, and design experiments.

Jeff Cornelison
Principal, C-Suite Operations

Highly accomplished P&L executive of domestic and international sales, marketing, operations, and people management. Consistent record of opening and turning around new and existing markets and dramatic sales increases that dependably grew top line revenue, margins, and market share. Extensively worked with Finance and Product Development and led Manufacturing, Supply Chain, Marketing, and Human Resources.

Jason Biske
Principal, Customer Experience

Jason is an accomplished Executive with extensive leadership experience and demonstrated performance history in the information technology and services industry. He has in-depth experience in conceptualizing and implementing strategic initiatives to propel corporate goals, objectives, drive multi-million dollar revenue increases and expand business development opportunities.

Corporate experience with and professional skills in:
– Strategy Development
– Customer Experience
– Implementation & Operations Management
– Sales and Marketing
– Contact Center performance optimization

Kris Fuehr
Principal, Marketing & Sales

Entrepreneurial B2B strategist with deep experience designing and building scalable channel programs that drive sustained growth. Proven expertise building content and driving innovative, forward-thinking initiatives building trust and profitability.

Areas of Expertise:
• Strategic Business Planning with Execution
• Growth, Profitability, & Market Share
• Channel Capacity, Capability, and Coverage
• Channel Sales & Marketing Strategies
• Budgeting & Cost Optimization
• Performance & Financial Metrics
• Field Enablement and Collaboration
• Public Sector & Industry Growth Strategies
• Customer Lifetime Value and Buyer’s Journey
• Entrepreneurial endeavors

George Fandos
Principal, Customer Experience

George brings over 30 years of experience as a customer-facing executive and strategic consultant working with clients on innovating and delivering what matters to customers and what they notice. George has been described as bringing a strong and unique “combination of strategy with tactical/practical execution.”

In the course of his work, George has applied many innovative approaches to understanding customer intent and behavior; designing and implementing differentiated “signature experiences” for target customers; creating a roadmap and business case for change; and creating the specific employee experiences required to reinforce the customer experience. Innovations focus on call centers, web, mobility, social media and process and change management.

Specialties: Customer Strategy, Customer Experience, Leadership Services, Change Management, Business Development, Process Improvement, Go-to-Market Planning, New Product Validation, Financial Analysis, Services Optimization, Marketing, Call Centers, and CRM. Industries include utilities, startups, financial services, pharmaceuticals, energy, manufacturing, healthcare, distribution, and technology.

 

Don Mick
Principal, Management Consulting

Donald Mick is a management consultant with more than thirty years experience helping executives and teams meet challenging business goals. His experience spans the life cycle of business transitions from strategy definition through implementation. Don has also held a variety of management positions in financial services and technology firms, including six years in the Labor Relations function at Aetna, introducing innovative programs. He also served as the EEO officer for this 40,000-employee organization.

The scope of Don’s work includes mergers, recovery after failed mergers, defining and implementing new spin off companies, global process alignment and major restructuring to improve customer service and relationships. 

Don has authored numerous articles on business redesign, including the self-study course entitled “Using Technology To Achieve Change”, published by the American Management Association. His client list includes Aetna, Agilent, AT&T, ATMOS Energy, Bausch & Lomb, Blue Cross of California, Charles Schwab, Compaq, Friends General Conference, Hewlett Packard, McGraw Hill, News Corp, PG&E, Rogers Communications, South Carolina Electric and Gas and Viacom, among others.

Bruce Alpert
Principal, Data Analytics

Bruce is an experienced Business Intelligence professional who has taught OLAP design to CPG, Pharmacutical, and Financial Companies. He has spent the past 15 years doing pre-sales work in both Public Sector and Commerical markets.

He boasts strong knowledge of the Business Intelligence stack and is versed in Microsoft Technologies, Oracle, SAP Business Objects as well as Tableau and Qlikview.

He has presented at a number of technology forums on Business Intelligence and has been a particpant at the Government Technologoy Forum in Massachusetts.

Robert Amos
Principal, Information System Implementation

Robert is an IT professional with 20+ years of experience in the highly regulated biopharmaceutical industry. He has provided leadership in the implementation and management of information systems globally for many functions across the business value chain including research & development, manufacturing, marketing, sales, finance, and corporate support functions.

With his software engineering roots, broad-based functional background, and management experience, he is well poised to deliver excellence in cross-functional program management or leadership in the business of IT.

Marshall Wenrich
Principal, M&A Integration 

Over the course of 30 years Marshall has built an admirable career as a CEO, CTO, and Operations Executive spanning medical, information technology, avionics, industrial and manufacturing.

Marshall brings a diverse perspective to optimize practical transformational processes into special situation companies including Strategic Growth Scale-Up, Turnaround, Carveout, and M&A Roll-Up.

Marshall’s expansive backgrounds crosses engineering, information technology, operations, industrial and manufacturing.

Feryal Hendricks
Principal, Business Transformation

Feryal’s passion is to uplift performance through the optimal alignment of business strategy, talented people, effective processes, and technological solutions. Having worked with many Fortune 500 companies in addition to being on the executive management team of three emerging businesses, she brings versatility and adaptability to improving business outcomes. Having delivered high quality results for over 30 satisfied clients across multiple industries, she welcomes your challenges.

Feryal has develop expertise in her function and has specialized in structuring and leading strategic, enterprise-wide transformational initiatives. In addition, she has a successful track record in closely collaborating with key stakeholders to develop and execute strategies, roadmaps and detailed plans to yield desired results.

Frank Hutchison
Principal, Information Technology Leadership

A results-driven leader with highly diverse technical skills, providing strategic direction by aligning business goals with technology solutions to drive process improvements and competitive advantages. Skilled and certified in six sigma principles that turned around under-performing corporate business units to propel company growth, financial success and market dominance. A senior executive with 20 years of consistent results improving organizational performance by establishing a winning culture that maximizes employee performance and results. Built a strong reputation for creating a vision for success from initial conception through development and completion of technology solutions to improve systems by developing long-term strategic solutions to increase network efficiency, network availability, and throughput, providing companies with best-in-class networks and infrastructure. An award-winning executive honored as “AT&T’s Business Leader of the Year” for National Business Market.

Nabil Ahmed
Principal, Data Analytics

Dr Ahmed boasts an impressive background in Big Data and Data Analytics. This has seen him develop over 25 years of Management Consulting experience and a history of working with Fortune 500 companies.

Dr. Ahmed is able to deep dive into various data sources in order to solve our client’s business and technology problems with data backed solutions.

Dr. Ahmed’s expansive background crosses Telecommunications, Media & Entertainment, Retail, Banking, Insurance, Energy & Utility, Hospitality and Healthcare.