Scott Radcliffe
Principal
Roswell, Georgia
With a career spanning 20+ years for global companies, Scott has a passion for enabling client success creating ROI from investments in data and analytics people, process, and technology focused on enabling digital transformation, superior customer experience, and operational excellence.
ABOUT SCOTT
Delivering strategies and solutions across industries and four continents, he brings a unique set of strengths grounded in years of hands-on experience in customer journey mapping, data strategy and architecture, machine learning, and design of experiments.
Scott is a US Army veteran and has worked with clients in over 15 countries. He has served in a variety of roles for non-profit organizations.
Scott enjoys global travel, motorcycling, and music festivals with the adult children. He and his spouse live in Roswell, Georgia.
PROFESSIONAL AND INDUSTRY EXPERIENCE
With his career assignments and client projects, Scott has had the opportunity to work across many industries on four continents. Some highlights are:
- Cox Communications: Customer Journey, Analytics Data Strategy, Machine Learning
- Southern Company: Demand Response Data Analytics Marketing and Program Evaluation
- The Home Depot: Customer Analytics Modernization
- Vodafone: Customer Journey and Data Analytics Platform
- SAS: Customer Intelligence Solution Product Development
EDUCATION, LICENSES, CERTIFICATIONS, & MEMBERSHIPS
University of Georgia
Masters in Sociology and Quotative Methods
University of Tennessee
BS Sociology
University of Michigan
Ross School of Business
Strategic Marketing Planning Certificate
The Institute for Operations Research and Management Sciences
Certified Analytics Professional
TAG Member
Data Science & Analytical Board
University of Georgia MBA Advisory Board
AI for Good Research Member
AREAS OF EXPERTISE
Functional/Operational
- Machine Learning
- Customer Analytics
- AI Strategy
- Agile Methodologies
- Large Scale Data Analytics
- Customer Experience
- Business Process Improvement
- Predictive Modeling
- Business Intelligence
