Karyn Mullins

Principal, Executive Leadership, Technology Strategy, Digital Innovation

A trailblazer in the realm of digital transformation, Karyn revolutionizes healthcare organizations by architecting data-driven strategies and championing cutting-edge technologies.

With an unwavering focus on customer-centricity and a talent for synthesizing trends across industries, Karyn designs holistic solutions that optimize experiences, improve efficiencies, and position organizations for enduring success. As a sought-after consultant and thought leader, she continues to push the boundaries of innovation, empowering healthcare leaders to embrace the digital age and unlock their full potential.

ABOUT KARYN

A passionate advocate for innovation, Karyn brings a wealth of experience in driving digital transformation across the healthcare industry. Her strategic vision, coupled with her ability to harness the power of data and emerging technologies, has positioned her as a sought-after consultant and thought leader in the field.

PROFESSIONAL AND INDUSTRY EXPERIENCE

As a seasoned executive leader, Karyn excels at driving strategic vision and digital transformation to propel organizations to new heights. With deep expertise spanning healthcare, technology, and marketing, she brings a multifaceted perspective to identifying opportunities for innovation and growth.

In her most recent role as Chief Technologist for a healthcare portfolio company, Karyn spearheaded the evaluation and implementation of cutting-edge technologies to accelerate business objectives. She defined the digital customer experience roadmap and partnered cross-functionally to enhance engagement across the customer journey.

Previously as President of Healthcare Staffing Technologies, Karyn led the strategic direction and daily operations of the multimillion-dollar business. Her visionary leadership in leveraging predictive analytics and machine learning to harness data as a strategic asset resulted in revenue growth of up to 53%.  Now, as a consultant, she continues to drive innovation and champion technology adoption within the organization.

Karyn’s digital expertise shines through her track record of successful initiatives. She positioned Healthcare Staffing Technologies as an industry benchmark with the launch of IOS and Android apps. She also championed customer journey mapping to boost retention by up to 53%. In prior marketing leadership roles, Karyn’s digital strategies increased site traffic by 22x and grew revenue by 50%.

Recognized as a thought leader, Karyn proactively shares insights on technology innovations with her extensive network. Her ability to synthesize trends and best practices across industries enables her to design holistic solutions that drive efficiency and results.

At her core, Karyn believes in the power of technology and data to transform the customer experience. By bringing together the right mix of strategic vision, technical savvy, and customer-centricity, she positions organizations for sustainable competitive advantage.

EDUCATION, LICENSES, CERTIFICATIONS, & MEMBERSHIPS

Stetson University

BA, English – Minor, Business Administration

VOLUNTEER EXPERIENCE

Board of Directors (2018 – Current)

Gwinnett Technical College

AREAS OF EXPERTISE

Functional/Operational

Industry

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