Jason Biske
Principal
Atlanta, Georgia
Jason is an accomplished Executive with executive leadership experience and a demonstrated performance history in the information technology and service industry.
ABOUT JASON
Jason has in depth experience in conceptualizing and implementing strategic initiatives to propel corporate goals and objectives, drive multimillion dollar revenue increases, performance growth and optimization, and expand business development opportunities. During his 20+ years career, Jason has leveraged dynamic talents in logistical management, operational focus and direction, and cross-function team performance to enhance organizational performance, while concurrently innovating and implementing key process improvements to boost efficiency and productivity.
Jason has been married for 20+ years and has two children. His family enjoys travel and sports with talents for music development and acting thrown in for good measure.
PROFESSIONAL AND INDUSTRY EXPERIENCE
- Genpact: Customer Experience, Digital Transformation, Customer Journey, Performance Management
- Comcast: Central Division: Multiple Comcast Vision Award recipient, Customer Excellence, IVR Management, FCR Improvement, Sales and Coaching Curriculums, Centralized/Automated Sales reporting, Centralized/Automated Commissions Plans, In-House Collections Center launch
- Comcast: Atlanta Region: Comcast Circle of Success Team Award recipient, Retention Center launch, Sales Team In-House launch, Credit Compliance and Management System launch
- BellSouth: Vendor Service Ordering System Integration, Work-at-Home Center launch, Winback Program Management, Competitive Intranet launch, Content Management
FUNCTION AND SPECIALIZATION
- Customer Experience
- Product & Program Management
- Sales
EDUCATION, LICENSES, CERTIFICATIONS, & MEMBERSHIPS
Tulane University
BA in Economics
Georgia Institute of Technology
MSM – Marketing and Finance
AREAS OF EXPERTISE
Functional/Operational
- Customer Experience
- Marketing
- Transformation
- Engagement
- Information Technology
- Sales
- Solution Architecture & Delivery
- Program Management
Industry
- Telecommunications
- Consulting
- Banking
- High Tech
- Energy
- Financial Services
