What-If Analysis for Call Centers

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What-if analysis provides the ability to compare different scenarios and their potential outcomes based on fluctuating conditions. Einstein Analytics and Tableau SF are just some of the tools that can be utilized to show data interdependencies for key outcomes. Learn more about how Blackstone + Cullen worked with Norfolk Southern Railway Company on their what-if analysis for their call center.

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Impact Story - What-If Analysis for Call Centers

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Sectors We Serve

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Impact Stories

Case Study 1

Helping companies cut transshipment costs and reduce inventory holding and order cost with best-in-class modeling and optimization solutions

Case Study 2

Creating a lasting business impact by leveraging the power of your data and machine learning models

Case Study 3

Transforming channel marketing programs to achieve maximum pipeline bandwidth and to achieve marketing targets

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