Workforce Engagement | Contact Center Analytics | Customer Engagement
Webinar
Workforce Engagement | Contact Center Analytics | Customer Engagement
Contact Centers have dozens of metrics but no convenient way of viewing them at the same time and turning the dial for each one to give a "what-if" glimpse of the future. But, now they can.
October 20th, 2021
1PM ET / 11AM PT
You want more visibility with more autonomy to see your goals in action. The simplicity of engaging with your metrics to understand exactly what needs to change to drive those metrics to where you want them to be. You want it to be your data driving your growth. It’s personal.
We’ll look at:
- Gaining deeper insights so you can optimize resources to lower cost and increase employee engagement
- How simple it is to drive superior customer experience once you understand can interact with multiple data streams and see real-time impact
- Understanding what you can do to raise both workforce and customer engagement one level at a time
Join us for this 30-minute session featuring a round table discussion followed by a Q&A.
Registration is limited on a first-come, first-served basis. Can’t make it? Sign up and we’ll send you the replay.
Learn More About Our
Contact Center Performance Analytics and Optimization
October 20th, 2021
1PM ET / 11AM PT
- There's no need for guesswork
- Use analytical tools to make massive strides in engagement
- Better insights. Better decisions
