Workforce Engagement | Contact Center Analytics | Customer Engagement

Webinar

Workforce Engagement | Contact Center Analytics | Customer Engagement

Contact Centers have dozens of metrics but no convenient way of viewing them at the same time and turning the dial for each one to give a "what-if" glimpse of the future. But, now they can.

October 20th, 2021
1PM ET / 11AM PT

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You want more visibility with more autonomy to see your goals in action. The  simplicity of engaging with your metrics to understand exactly what needs to change to drive those metrics to where you want them to be.  You want it to be your data driving your growth.  It’s personal.

We’ll look at:

Join us for this 30-minute session featuring a round table discussion followed by a Q&A. 

Registration is limited on a first-come, first-served basis.  Can’t make it?  Sign up and we’ll send you the replay.

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Contact Center Performance Analytics and Optimization

October 20th, 2021
1PM ET / 11AM PT

Sustained, Unfair Competitive Advantage

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