Stay up to date with the lastest news and updates in the world of Data Analytics, Customer Experience and more

12 02, 2020

Culture and Why it Matters

By |2020-07-22T01:03:34-04:00February 12th, 2020|Culture, General|Comments Off on Culture and Why it Matters

Facilitating ๐™ž๐™ฃ๐™ฉ๐™š๐™ง๐™˜๐™ช๐™ก๐™ฉ๐™ช๐™ง๐™–๐™ก engagement improves cooperation and collaboration, trust inย management, and trust in each other. An Executive Culture Assessment (ECA) looks at the business culture, which is how we think of ourselves and treat each other.Culture is made up of:โœ… Values & beliefsโœ… Identitiesโœ… Unspoken rules of the gameโœ… How to deal with conflictโœ… Levels of respect ๐—จ๐˜€๐—ฒ๐—ฑ ๐—”๐˜€ ๐—ฎ ๐—–๐—ผ๐—บ๐—ฝ๐—ผ๐—ป๐—ฒ๐—ป๐˜ ๐—ถ๐—ป ๐—ฎ๐—ป ๐—”๐—ฐ๐—พ๐˜‚๐—ถ๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐—œ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ปAn ideal use-case for an ECA is to leverage [...]

10 02, 2020

3 Steps to Amazing Customer Experience

By |2020-07-15T23:38:07-04:00February 10th, 2020|Customer Experience|Comments Off on 3 Steps to Amazing Customer Experience

What You Already Know: Solution Selling Is So 2012 It is well known that Solution Selling is a thing of the past. In fact, in 2012 Harvard Business Review published an article titled, โ€œThe End of Solution Salesโ€, which describes how โ€œcompanies can readily define solutions for themselves.โ€ ย Often, clients today have researched, compared, rationalized and determined the solution before engaging a team for implementation. This has led to organizations and [...]

28 01, 2020

Why Do We Bother With Acquisitions

By |2020-08-18T20:22:49-04:00January 28th, 2020|Merger & Acquisition|Comments Off on Why Do We Bother With Acquisitions

Acquisitions come with a lot of advantages, including: * getting more #customers * delivering more #services * increasing #financial stronghold ย  ๐™’๐™๐™ž๐™ก๐™š ๐™–๐™˜๐™ฆ๐™ช๐™ž๐™จ๐™ž๐™ฉ๐™ž๐™ค๐™ฃ๐™จ ๐™–๐™ง๐™š ๐™ฃ๐™ž๐™˜๐™š ๐™ž๐™ฃ ๐™ฉ๐™๐™š๐™ค๐™ง๐™ฎ, ๐™ฉ๐™๐™š๐™ž๐™ง ๐™›๐™–๐™ž๐™ก๐™ช๐™ง๐™š ๐™ง๐™–๐™ฉ๐™š ๐™ž๐™จ ๐™–๐™ก๐™–๐™ง๐™ข๐™ž๐™ฃ๐™œ๐™ก๐™ฎ ๐™๐™ž๐™œ๐™. ย  ๐Ÿ‘‰ 4 Tops Reasons For Failure are ๐™ฅ๐™š๐™ค๐™ฅ๐™ก๐™š ๐™ž๐™จ๐™จ๐™ช๐™š๐™จ: 1. Differences in #organizational culture 50% 2. Issues in human capital integration 35% 3. Lack of employee engagement 16% 4. Leadership/management retention 16% ย  ย My Question Is: What Else [...]

17 12, 2019

Why Cutting Costs is Expensive

By |2019-12-17T01:03:21-05:00December 17th, 2019|Around the Internet, In the News|Comments Off on Why Cutting Costs is Expensive

Fast is Slow and Cheap is Expensive, So Why Are So Many Managers Cheap? To cut costs, engineering managers often rush developers, impose arbitrary unrealistic deadlines, or in the case of Boeing, outsource engineering to cheap contractors to try to increase production bandwidth. Boeingโ€™s cultural emphasis on cost savings seems to have trickled all the way down to the engineers working on the 737. One 737 contract software engineer from HCL, an [...]

7 12, 2019

The Confessions of An Integration Advisor

By |2019-12-07T00:57:08-05:00December 7th, 2019|General, Merger & Acquisition|Comments Off on The Confessions of An Integration Advisor

It is critical to view an integration advisorย (post-acquisition) as a โ€œtrail guideโ€ or someone who knows the way and what to watch out for.ย  Here are my thoughts and the best tips for post-acquisition. Engage senior leaders from both sides early and often. The benefits of this are great. Not only will this process generate ideas and opportunities for value creation and revenue growth, but the Engagement will also make the integration [...]

12 11, 2019

How to Define the Real Value Drivers in an Acquisition

By |2019-12-07T01:05:42-05:00November 12th, 2019|Merger & Acquisition|Comments Off on How to Define the Real Value Drivers in an Acquisition

Why did the acquisition occur?ย What was the concept for combining the two?ย What were the key variables that drove value in the financial model? Identify those value drivers for the acquisition and focus on these, using Paretoโ€™s 80 - 20 Rule. The real issues are: how to use value-added applications to generate moreย revenue how to translate strategy into implementation how to deliver results that meet the projections of the financial model that was [...]

30 10, 2019

Be an Entrepreneur in the 21st Century

By |2019-10-30T21:13:11-04:00October 30th, 2019|Principal Program|Comments Off on Be an Entrepreneur in the 21st Century

Are you ready to be an entrepreneur? Entrepreneurship is all the rage in this 21st century. Even though a lot of definitions exist, the truth is that an entrepreneur is someone who develops a business, acquires the necessary resources to run it and operates for its success. Having that said, this sounds very vague, thus many people take the term entrepreneurship extremely lightly. First of all, letโ€™s talk about why entrepreneurship sounds [...]

12 06, 2015

Envisioning to Innovation

By |2020-07-15T19:31:25-04:00June 12th, 2015|Ultimate Solution Experience|Comments Off on Envisioning to Innovation

In our previous posts in ourย Ultimate Solution Experienceโ„ข series,ย we discussed understanding your team, your REAL audience, and the Human-Centered Approach.ย  Now that we know who we're working with, we can begin gathering ย requirements, ideas, and concepts for ourย project usingย what we call Envisioning to Innovation. Gathering requirements, understanding business needs and objective, managing personal agendas, and dealing with potential corporate politics is always challenging.ย  If you are creating a product or service that [...]

5 06, 2015

Understanding Your Audience

By |2020-07-15T19:31:32-04:00June 5th, 2015|Ultimate Solution Experience|Comments Off on Understanding Your Audience

In our first 3 posts, we introduced the Ultimate Solution Experienceโ„ข; described how to define your purpose, business needs vs requirements, and measures for success; and we defined the roles of your team.ย  The next step is to understand who your team really is and who they will working with during the engagement. Success following the principles of the Ultimate Solution Experience (uSX) greatly depend on all of the parties involved and [...]

26 05, 2015

Creating a Power BI Dashboard: Power Query

By |2020-07-15T19:34:24-04:00May 26th, 2015|Data & Analytics|Comments Off on Creating a Power BI Dashboard: Power Query

This post is the secondย inย a series describing our experience usingย Microsoft Power BI for an internal dashboard project. ย In our first post,ย Creating A Power BI Dashboard,ย we discussed our dashboard needs, goals, and our approach. Now, we'll dive into how to actually getย the data with Power Query. Our dashboard initially will report on billable and non-billable hours of our consultants, calculating revenue, margin, and utilization. Data Options To build our dashboard, the first [...]

Go to Top